Terms of Service

1. Definitions

2. Description of the Service

Alcotrade is a closed B2B networking platform designed for the alcohol industry in Poland. The Platform connects producers, distributors, retailers, HORECA operators, importers, exporters, packaging manufacturers, event organizers, and service providers within the alcohol industry.

The Service facilitates business networking by allowing Members to create Profiles describing their business activities, offerings, and needs, and to discover potential business partners through the Platform's search and matching features.

Closed Beta: The Service is currently operating in a closed beta phase. Features, availability, and terms may change as the Platform develops. The Operator reserves the right to limit the number of Users during the beta period.

3. Registration and Account

3.1 Eligibility

The Service is intended for business professionals and entities operating in the alcohol industry. By registering, you represent that:

3.2 Account Creation

To use the Service, you must create an account by providing a valid email address. Authentication is handled via a magic link sent to your email or through a password you set after initial registration. You are responsible for maintaining the confidentiality of your login credentials and for all activities that occur under your account.

3.3 Profile Creation and Admin Approval

After creating an account, you must complete your business Profile. All Profiles are subject to review and approval by the Operator ("Admin Approval"). The Operator reserves the right to approve or reject any Profile at its sole discretion, without providing reasons. Only Users with approved Profiles are granted full access to the networking features of the Platform.

The Admin Approval process is designed to ensure that only genuine businesses in the alcohol industry participate on the Platform. The typical review period is up to 24 hours, although this may vary.

3.4 Accuracy of Information

You agree to provide accurate, current, and complete information during registration and Profile creation, and to keep such information updated. The Operator reserves the right to suspend or terminate accounts that contain false, misleading, or outdated information.

4. User Obligations

By using the Service, you agree to:

5. Prohibited Content and Conduct

The following are strictly prohibited on the Platform:

6. Intellectual Property

6.1 Platform Content

All content, design elements, software, trademarks, and other intellectual property associated with the Service are owned by or licensed to the Operator. You may not copy, modify, distribute, or create derivative works based on the Platform's design, code, or branding without the Operator's express written consent.

6.2 User Content

You retain ownership of the Content you submit to the Service. By submitting Content to the Platform, you grant the Operator a non-exclusive, worldwide, royalty-free license to use, display, and distribute such Content solely for the purpose of operating and providing the Service. This license terminates when you delete your Content or your account, except where your Content has been shared with other Members prior to deletion.

7. Privacy and Data Protection

Your use of the Service is also governed by our Privacy Policy, which describes how we collect, use, store, and protect your personal data in accordance with the General Data Protection Regulation (GDPR) and applicable Polish data protection law. By using the Service, you acknowledge that you have read and understood the Privacy Policy.

8. Limitation of Liability

8.1 Service Provided "As Is"

The Service is provided on an "as is" and "as available" basis, particularly during the closed beta phase. The Operator makes no warranties, express or implied, regarding the reliability, availability, accuracy, or fitness for a particular purpose of the Service.

8.2 No Guarantee of Business Outcomes

The Operator does not guarantee any business outcomes, transactions, or partnerships resulting from the use of the Platform. The Platform facilitates introductions between businesses but is not a party to any agreements or transactions between Users.

8.3 Limitation of Damages

To the maximum extent permitted by applicable law, the Operator shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, or business opportunities, arising out of or related to your use of the Service. The Operator's total liability for any claim arising from these Terms or the Service shall not exceed the amount you have paid to the Operator in the twelve (12) months preceding the claim, or PLN 500, whichever is greater.

8.4 Third-Party Services

The Service may integrate with or rely on third-party services (such as Supabase for authentication and database, Cloudflare for hosting, and Brevo for email delivery). The Operator is not responsible for the availability, performance, or policies of these third-party services.

9. Account Suspension and Termination

9.1 Termination by User

You may terminate your account at any time by contacting the Operator at [email protected]. Upon termination, your Profile will be removed from the Platform and your data will be handled in accordance with our Privacy Policy.

9.2 Termination by Operator

The Operator reserves the right to suspend or terminate your account at any time, with or without notice, for any reason, including but not limited to:

9.3 Effect of Termination

Upon termination, your right to access and use the Service ceases immediately. Provisions of these Terms that by their nature should survive termination shall remain in effect, including but not limited to Sections 6, 8, and 11.

10. Changes to Terms

The Operator reserves the right to modify these Terms at any time. Changes will be communicated by updating the "Last updated" date at the top of this page and, where material changes are made, by notifying Users via email. Your continued use of the Service after such modifications constitutes acceptance of the updated Terms. If you do not agree to the modified Terms, you must stop using the Service and may request account deletion.

11. Dispute Resolution and Governing Law

11.1 Governing Law

These Terms are governed by and construed in accordance with the laws of the Republic of Poland, without regard to its conflict of law provisions.

11.2 Amicable Resolution

In the event of any dispute arising from or relating to these Terms or the Service, the parties shall first attempt to resolve the matter amicably through direct negotiation. You may contact the Operator at [email protected] to initiate such discussions.

11.3 Jurisdiction

If amicable resolution is not achieved within thirty (30) days, any dispute shall be submitted to the exclusive jurisdiction of the competent courts in Poland, specifically the court having jurisdiction over the Operator's registered seat.

11.4 Consumer Rights

Nothing in these Terms shall limit the statutory rights of consumers under applicable Polish or European Union law.

12. Miscellaneous

12.1 Severability

If any provision of these Terms is found to be unenforceable or invalid, that provision shall be modified to the minimum extent necessary to make it enforceable, and the remaining provisions shall continue in full force and effect.

12.2 Entire Agreement

These Terms, together with the Privacy Policy and the Cookie Policy, constitute the entire agreement between you and the Operator regarding your use of the Service.

12.3 Waiver

The failure of the Operator to enforce any provision of these Terms shall not constitute a waiver of that provision or any other provision.

12.4 Assignment

You may not assign or transfer your rights or obligations under these Terms without the Operator's prior written consent. The Operator may assign its rights and obligations without restriction.

13. Contact

If you have any questions about these Terms of Service, please contact us: